RETURN POLICY
Returns are accepted within 30 days of shipment. Items must be unused, in original condition, and in the original packaging with all tags attached. Kindly be aware if your order included a complimentary item from a promotion, this must also be returned to qualify for a refund.

To return your item(s) please use our Returns Center.  Do not ship items without prior notice.

RETURN COSTS
Return shipping costs are at the customer’s expense, a standard $8 fee will be deducted from the refund amount.

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. When approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.

Questions about our return policy? Mail us at support@lord-culture.com.